Privacy Policy king177 – Member Personal Data Protection

1Introduction & Scope of This Policy

This Privacy Policy is issued by king177 and applies to all individuals who register, browse, or use the services provided through the king177.vu platform. By using our platform, you agree to the collection and use of your personal information as described in this document.

We collect and process your personal data solely for legitimate purposes — to provide quality platform services, ensure the security of financial transactions, comply with legal requirements, and improve your overall user experience. king177 does not use your data for any purpose unrelated to the services we offer.

This policy may be updated from time to time in line with changes in law, operational requirements, or data protection enhancements. Members will be notified of any material changes through appropriate communication channels.

2Types of Personal Data We Collect

King177 collects various types of personal information depending on how you interact with our platform. The following are the data categories we may collect:

King177 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive data categories such as medical information, biometric data, or your political views.

3How We Collect Personal Data

King177 collects your personal data through various legitimate and transparent channels. We want you to fully understand when and how your data is collected:

• Account Registration: Information you provide when creating a new account, including your name, email, and phone number.
• KYC Process: Identity verification documents you upload to complete the Know Your Customer (KYC) process.
• Financial Transactions: Data generated automatically when you make a deposit or withdrawal via DuitNow, FPX, TnG eWallet, or GrabPay.
• Platform Activity: Game logs, betting records, and your interaction history with the platform recorded automatically.
• Support Contact: Information you share when contacting our customer support team via live chat or email.
• Cookies & Tracking Technologies: Technical data collected automatically via browser cookies and similar technologies to improve platform performance.

4Purpose of Personal Data Processing

Every piece of data king177 collects has a clear and lawful purpose. We process your personal data for the following purposes:

• Providing, managing, and maintaining your member account securely.
• Processing deposits and withdrawals accurately and securely.
• Conducting identity verification (KYC) to comply with anti-money laundering (AML) legal requirements.
• Detecting and preventing fraudulent activity, money laundering, or platform abuse.
• Providing effective customer support and resolving any disputes.
• Sending important notifications related to your account, transactions, and security updates.
• Personalizing your gaming experience and suggesting relevant promotions.
• Monitoring gameplay patterns to support responsible gaming programs.
• Complying with court orders or lawful requests from relevant authorities.

King177 will only use your data for purposes not listed above if we have obtained your prior consent, or if applicable law permits or requires it.

5Data Sharing with Third Parties

King177 takes a highly cautious approach to sharing your personal data. We do not sell your data to any party. However, there are limited situations where we need to share data with specific parties:

• Payment Providers: Transaction information that needs to be shared with payment gateway providers such as DuitNow and FPX to process your deposits and withdrawals.
• KYC Service Providers: Identity verification document data may be processed by security-verified KYC partners.
• Game Providers: Usernames and game records are shared with gaming software providers to ensure proper game functionality.
• Regulatory Authority: king177 will disclose information to authorities when required by law or a valid court order.
• Security Consultants: In serious security investigation scenarios, an external security expert team may need to access certain data.

All third parties that receive your personal data from king177 are required to comply with strict data protection standards and are not permitted to use that data for any purpose other than what is specified in the agreement with king177.

6Data Retention Period

King177 retains your personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Below are our general data retention guidelines:

• Active account data is retained for the duration your account remains active, plus a minimum of 5 years after account closure.
• Financial transaction records are retained for a minimum of 7 years to comply with financial and AML legal requirements.
• KYC documents are retained for the period stipulated by the relevant regulatory authority.
• Customer support communication logs are retained for 2 years for reference and dispute resolution purposes.
• Technical and security logs are retained for 90 days unless required for an ongoing investigation.

7Your Rights as a Data Subject

As a king177 member, you have certain rights regarding your personal data. king177 is committed to making it easy for you to exercise these rights in a straightforward and hassle-free manner:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: In certain circumstances, you have the right to request deletion of your personal data ("right to be forgotten").
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another provider.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, contact the king177 customer support team via email at [email protected]. We will process your request within 30 business days. In complex cases, this period may be extended to 60 days with prior notification to you.

8Cookies & Tracking Technologies

King177 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you browse our website.

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Collecting information on how you use the platform to help us improve its performance.
• Functional Cookies: Saving your preferences such as language and settings to deliver a more personalized experience.
• Analytics Cookies: Helping us understand platform usage patterns in aggregate for continuous improvement.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality and your experience on the king177 platform.

9Data Security & Protection Measures

King177 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or disclosure:

• Full data encryption in transit using TLS 1.3 and SSL 256-bit protocols.
• Encryption at rest for all sensitive data in our databases.
• Role-based access control (RBAC) ensuring only authorized personnel can access specific data.
• Two-factor authentication (2FA) for all staff access to systems containing personal data.
• Continuous 24/7 security monitoring and periodic penetration testing by independent security experts.
• Clear, tested incident response procedures to ensure rapid recovery in the event of any security incident.

While king177 takes all reasonable steps to protect your data, no system can guarantee 100% absolute security. We encourage you to take personal security measures as well, such as using a strong password and not sharing your login credentials.

10Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how king177 handles your personal data, please contact us through the following channels:

• Email: [email protected] (response within 2 business days)
• Live Chat: Available directly on the king177 platform, 24 hours a day, 7 days a week

We are committed to handling every privacy inquiry and complaint seriously and in a timely manner. Your satisfaction and trust are king177's top priority.